Stargue Practice Intelligence — Privacy Policy

• Effective Date: January 1, 2026
• Last Updated: April 6, 2026

Stargue ("we," "us," or "our") operates Stargue Practice Intelligence ("the Platform"). This Privacy Policy explains how we collect, use, store, and protect your information.

1. Our Core Privacy Principle

• Your case data stays on your machine. The Platform is designed so that your client information, case facts, documents, and analytical outputs are processed within your local environment. We do not store, access, or retain your case data on our servers beyond what is technically necessary to process an active analytical session.

2. Information We Collect

2.1 Information You Provide

2.2 Information We Collect Automatically

2.3 Information We Do NOT Collect

• Case content — facts, documents, evidence, client names, or any substantive case information
• Analytical outputs — the results the Platform generates for you
• Client information — any data about your clients
• Prompts or inputs — the specific questions or instructions you provide to the Platform during analysis

3. How We Use Your Information

4. What We Do NOT Do With Your Data

We do NOT:

• Sell your personal information to third parties — ever

• Train AI models on your case data, inputs, or outputs

• Share your information with third parties for their marketing purposes

• Profile you for advertising purposes

• Retain case content beyond the duration of an active session

• Access your locally stored case files, documents, or work product

5. Data Sharing

We share your information only in these limited circumstances:

6. AI Infrastructure Provider Data Handling

When you use the Platform for analytical sessions, your queries are processed through AI infrastructure providers. These providers:

• Process queries in real-time and do not retain them after session completion
• Do not use your queries to train their models (per our enterprise API terms)
• Are bound by their own privacy policies and our data processing agreements

• Important: While we minimize the data sent to model providers, analytical queries necessarily contain the substance of what you ask about. We recommend that you:
• Anonymize client-identifying information before submitting for analysis where possible
• Review your jurisdiction's professional conduct rules regarding cloud-based AI tools
• Consult your malpractice carrier regarding AI-assisted analysis coverage

7. Data Storage and Security

7.1 Where Data Is Stored

Account and billing data is stored on servers located in [region — to be determined based on infrastructure]. We select hosting providers with appropriate security certifications.

7.2 Security Measures

• We implement appropriate technical and organizational measures including:
• Encryption in transit (TLS 1.3) and at rest (AES-256)
• Access controls and authentication
• Regular security assessments
• Incident response procedures

7.3 Retention Periods

8. Your Rights

8.1 All Users

You have the right to:

• Access — request a copy of the personal data we hold about you

• Correction — request correction of inaccurate personal data

• Deletion — request deletion of your personal data (subject to legal retention requirements)

• Data portability — receive your data in a structured, machine-readable format

• Withdraw consent — where processing is based on consent, withdraw at any time

• Object — object to processing based on legitimate interests

8.2 Additional Rights for EU/EEA/UK Residents (GDPR)

If you are located in the EU, EEA, or UK:

• You have the right to lodge a complaint with your local data protection authority

• We will not transfer your data outside the EU/EEA without appropriate safeguards (Standard Contractual Clauses or equivalent)

• Our legal basis for processing is as stated in Section 3

8.3 How to Exercise Your Rights

Contact: privacy@stargue.com

We will respond within 30 days (or 72 hours for data breach notifications, per GDPR Article 33).

9. Cookies and Tracking

9.1 Essential Cookies

• We use strictly necessary cookies for:
• Session authentication
• Security (CSRF protection)
• Billing session management

9.2 Analytics

We use anonymized, privacy-respecting analytics (no third-party tracking pixels, no Google Analytics, no Facebook tracking). We may use self-hosted analytics that do not track individuals.

9.3 No Advertising Cookies

We do not use advertising cookies, retargeting, or behavioral tracking of any kind.

10. Children

The Platform is not intended for use by anyone under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated at least 30 days before taking effect via email to the address on your account. Continued use after the effective date constitutes acceptance.

12. Contact

• Data Controller: Stargue, Curaçao
• Privacy inquiries: privacy@stargue.com
• General inquiries: info@stargue.com

• *Stargue Practice Intelligence is practice infrastructure — an analytical instrument for licensed attorneys, not a legal services provider. Your case data stays on your machine.*

Stargue Practice Intelligence — Refund and Cancellation Policy

• Effective Date: January 1, 2026

1. Cancellation

1.1 How to Cancel

You may cancel your subscription at any time by:

• Using the cancellation option in your account settings, or

• Emailing billing@stargue.com with your account email and a cancellation request

1.2 Effect of Cancellation

• Cancellation takes effect at the end of your current billing period
• You retain full access to the Platform until the end of the period you've already paid for
• No partial-period refunds are provided for monthly subscriptions
• Annual subscriptions: see Section 2.3 below

1.3 Data After Cancellation

You have 30 days after cancellation to export any data stored in your account. After 60 days, account data is permanently deleted.

2. Refunds

2.1 Monthly Subscriptions

Monthly subscriptions are non-refundable for the current billing period. If you cancel mid-month, you retain access for the remainder of the month but no pro-rata refund is issued.

2.2 Annual Subscriptions

If you cancel an annual subscription:

• Within 30 days of purchase: Full refund minus a pro-rata charge for any sessions used
• After 30 days: No refund for the remaining term. You retain access until the annual period expires.

2.3 Exceptions

Refunds may be provided at Stargue's discretion in the following circumstances:

• Extended outage: If the Platform is unavailable for more than 72 continuous hours due to issues within our control, you may request a pro-rata credit for the downtime period

• Billing error: If you were charged incorrectly, we will refund the overcharge promptly upon verification

• Duplicate charge: Duplicate charges will be refunded immediately upon identification

2.4 How to Request a Refund

• Email billing@stargue.com with:
• Your account email
• Description of the issue
• Date and amount of the charge in question

We will respond within 5 business days.

3. Tier Changes

3.1 Upgrades

Tier upgrades take effect immediately. You are charged the pro-rata difference for the remainder of the current billing period, then the new tier rate applies from the next period.

3.2 Downgrades

Tier downgrades take effect at the start of the next billing period. You retain your current tier's features for the remainder of the paid period.

3.3 Trust-Signaling Commitment

Consistent with our anti-upsell philosophy: if your usage patterns suggest a lower tier would serve you equally well, we may proactively recommend a downgrade. We will never pressure you to maintain a higher tier than you need.

4. Free Tiers

The Framework (Free) and Academic Free tiers have no billing and therefore no refund or cancellation provisions. Access may be terminated per the Terms of Service.

5. Contact

• Billing inquiries: billing@stargue.com
• General support: support@stargue.com

Stargue Practice Intelligence — Terms of Service

• Effective Date: January 1, 2026
• Last Updated: April 6, 2026

These Terms of Service ("Terms") govern your access to and use of Stargue Practice Intelligence ("the Platform," "the Service," or "Stargue PI"), operated by Stargue, a company incorporated in Curaçao ("Stargue," "we," "us," or "our").

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.

1. Eligibility and Account Requirements

1.1 Licensed Attorney Requirement

The Platform is designed exclusively for use by licensed legal professionals. By subscribing, you represent and warrant that you are:

• A licensed attorney, advocate, or legal professional admitted to practice law in at least one jurisdiction; OR

• A law firm, legal department, or legal organization employing licensed legal professionals who will use the Platform under appropriate supervision; OR

• A law student or academic user accessing the Platform under the Academic Free or Academic Pro tier for educational purposes only.

1.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify Stargue immediately of any unauthorized use.

1.3 Accurate Information

You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

2. Description of Service

2.1 What Stargue PI Provides

Stargue PI is a practice intelligence platform — an analytical instrument that provides:

• Independent analytical perspectives on legal cases
• Jurisdiction-aware case analysis across supported jurisdictions
• Automated case management and document preparation workflows
• Settlement calibration, risk identification, and argument testing
• Legal knowledge across supported practice domains

2.2 What Stargue PI Is NOT

Stargue PI is not a law firm, legal services provider, or replacement for licensed attorneys. Specifically:

• Not legal advice. All Platform outputs are AI-generated analytical perspectives, not legal advice. No attorney-client relationship exists between Stargue and any user or any user's client.

• Not a substitute for professional judgment. All outputs require independent review by a licensed attorney before any reliance, filing, or communication to clients, courts, or opposing parties.

• Not warranted for accuracy. While we strive for high analytical quality (validated through our quality assurance program), AI-generated analysis can contain errors, omissions, or outdated information. You are solely responsible for verifying all outputs.

• Not an autonomous agent. The Platform does not act independently, file documents, communicate with courts or parties, or make decisions on behalf of any user or client.

3. Subscription Tiers and Pricing

3.1 Available Tiers

The Platform is offered in multiple subscription tiers as described on our pricing page. Tier features, session limits, and pricing are subject to change with 30 days' advance notice to existing subscribers.

3.2 Billing

Subscriptions are billed monthly or annually as selected at enrollment. Payment is processed through our third-party payment processor (currently Paddle). You authorize recurring charges to your designated payment method.

3.3 Introductory Pricing

Introductory rates, where offered, apply for the stated introductory period (first 25 subscribers or 6 months, whichever comes first, unless otherwise specified). After the introductory period, listed pricing applies. You will receive at least 30 days' notice before any price increase takes effect on your account.

3.4 Taxes

Prices are exclusive of applicable taxes. You are responsible for all taxes associated with your subscription, except for taxes based on Stargue's net income.

4. Your Data

4.1 Case Data Stays on Your Machine

Your case data — the facts, documents, evidence, and client information you analyze using the Platform — is processed locally within your environment. Stargue does not store, access, retain, or have visibility into your case data beyond what is necessary to process your analytical request during an active session.

4.2 Data You Provide to Us

We collect and store only:

• Account information — name, email, bar admission details, firm affiliation, billing information

• Usage metrics — session counts, feature usage patterns, error reports (anonymized)

• Feedback — any feedback, suggestions, or error reports you voluntarily submit

See our Privacy Policy for full details.

4.3 No Training on Your Data

We do not use your case data, analytical inputs, or outputs to train AI models. Your client information is never incorporated into any model, dataset, or product improvement process.

4.4 Data Portability

You may export your data at any time. Upon account termination, we will provide a reasonable period (30 days) to export your data before account deletion.

5. Intellectual Property

5.1 Stargue's IP

The Platform, including its analytical methodology, jurisdiction-specific intelligence, domain expertise, analytical perspectives, automated processes, quality assurance systems, templates, and all associated documentation, is the intellectual property of Stargue. Your subscription grants you a limited, non-exclusive, non-transferable, revocable license to use the Platform for your legal practice during the subscription term.

5.2 Your Work Product

Outputs generated by the Platform in response to your inputs are your work product. You may use, modify, file, and distribute such outputs as part of your legal practice without restriction, subject to your professional obligations regarding AI-generated content disclosure.

5.3 Restrictions

You agree NOT to:

• Reverse engineer, decompile, disassemble, or attempt to extract the source code, algorithms, configurations, or analytical methodology of the Platform

• Attempt to extract, copy, or reconstruct the Platform's analytical configurations, domain expertise systems, proprietary intelligence modules, or quality benchmarks

• Redistribute, sublicense, resell, or make available the Platform or any substantial portion of its outputs as a competing service

• Use automated means (scraping, bots, systematic extraction) to access the Platform beyond normal usage patterns

• Remove, obscure, or alter any proprietary notices, labels, or markings

• Use the Platform to develop a competing product or service

5.4 Feedback

If you provide feedback, suggestions, or ideas about the Platform, you grant Stargue a non-exclusive, perpetual, irrevocable, royalty-free license to use such feedback for any purpose, including product improvement.

6. Professional Responsibility

6.1 Your Obligations

You acknowledge that you, not Stargue, bear all professional responsibility for:

• Verifying the accuracy, completeness, and applicability of all Platform outputs before reliance

• Exercising independent professional judgment on all case-related decisions

• Complying with all applicable rules of professional conduct, including duties of competence (e.g., ABA Model Rule 1.1), confidentiality (Rule 1.6), and supervision of non-lawyer assistance (Rule 5.3)

• Making any disclosures required by your jurisdiction regarding the use of AI-assisted tools in legal practice

• Maintaining appropriate malpractice insurance coverage

6.2 AI Output Disclaimer Obligation

You agree to inform clients, courts, and other parties as required by applicable professional conduct rules and court orders that AI-assisted tools were used in the preparation of legal work product, where such disclosure is required.

7. Prohibited Uses

You may not use the Platform to:

• Provide legal services directly to consumers or the public without the involvement of a licensed attorney (unauthorized practice of law)

• Generate outputs for filing in courts or agencies without attorney review and verification

• Engage in any activity that violates applicable law, regulation, or professional conduct rules

• Harass, defame, or harm any person

• Transmit malware, viruses, or other harmful code

• Circumvent any security measures or access restrictions

8. Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, OR NON-INFRINGEMENT.

• STARGUE DOES NOT WARRANT THAT:
• THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE
• OUTPUTS WILL BE ACCURATE, COMPLETE, OR CURRENT
• THE PLATFORM WILL MEET YOUR SPECIFIC REQUIREMENTS
• ANY ERRORS OR DEFECTS WILL BE CORRECTED

9. Limitation of Liability

9.1 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STARGUE'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE AMOUNTS YOU PAID TO STARGUE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

9.2 Exclusion of Consequential Damages

IN NO EVENT SHALL STARGUE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF CLIENTS, MALPRACTICE LIABILITY, COURT SANCTIONS, OR REPUTATIONAL HARM, REGARDLESS OF THE CAUSE OF ACTION OR THEORY OF LIABILITY.

9.3 Essential Purpose

THE LIMITATIONS IN THIS SECTION APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

10. Indemnification

You agree to indemnify, defend, and hold harmless Stargue, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Platform

• Your violation of these Terms

• Your violation of any law or professional conduct rule

• Any claim by a third party (including your clients) related to legal services you provided using Platform outputs

11. Termination

11.1 By You

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial periods, except as stated in our Refund Policy.

11.2 By Stargue

We may suspend or terminate your access if:

• You violate these Terms

• You fail to pay subscription fees after reasonable notice

• We reasonably believe your use poses a legal, security, or reputational risk

• We discontinue the Platform (with 90 days' advance notice)

11.3 Effect of Termination

Upon termination: (a) your license to use the Platform ends immediately; (b) you have 30 days to export your data; (c) we delete your account data within 60 days of termination; (d) provisions that by their nature should survive (IP, limitations of liability, indemnification, dispute resolution) survive termination.

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of Curaçao, without regard to conflict-of-law principles.

12.2 Negotiation First

Before initiating any formal dispute resolution, the parties shall attempt to resolve the dispute through good-faith negotiation for a period of thirty (30) days.

12.3 Arbitration

Any dispute not resolved through negotiation shall be submitted to binding arbitration in Willemstad, Curaçao, under the rules of [arbitration body to be determined]. The arbitration shall be conducted in English.

12.4 Exception

Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm pending arbitration.

13. General Provisions

13.1 Entire Agreement

These Terms, together with the Privacy Policy, Acceptable Use Policy, and any tier-specific addenda, constitute the entire agreement between you and Stargue regarding the Platform.

13.2 Severability

If any provision is found unenforceable, the remaining provisions continue in full force and effect.

13.3 Waiver

Failure to enforce any right is not a waiver of that right.

13.4 Assignment

You may not assign your subscription without our written consent. Stargue may assign its rights and obligations in connection with a merger, acquisition, or sale of assets.

13.5 Amendments

We may update these Terms from time to time. Material changes will be communicated at least 30 days before taking effect. Continued use after the effective date constitutes acceptance.

13.6 Contact

For questions about these Terms, contact: legal@stargue.com

• *Stargue Practice Intelligence is practice infrastructure — an analytical instrument for licensed attorneys, not a legal services provider.*

Stargue Practice Intelligence — Acceptable Use Policy

• Effective Date: January 1, 2026

This Acceptable Use Policy ("AUP") supplements the Subscriber Terms of Service. Capitalized terms not defined here have the meanings given in the Terms.

1. Permitted Use

The Platform is designed for use by licensed legal professionals to:

• Analyze legal cases and prepare for hearings, filings, and negotiations
• Generate analytical perspectives for attorney review and professional judgment
• Manage case documents, timelines, and work product
• Conduct legal research within supported jurisdictions
• Train legal professionals through academic programs (Academic tiers)

2. Prohibited Uses

You may NOT use the Platform to:

2.1 Unauthorized Practice of Law

• Provide legal advice or legal services directly to the public without attorney involvement

• Represent yourself as an attorney or legal professional if you are not licensed

• Allow non-attorney staff to use the Platform without attorney supervision as required by applicable professional conduct rules

2.2 Harmful or Illegal Activity

• Facilitate, plan, or carry out any illegal activity

• Generate fraudulent documents, fabricated evidence, or false court filings

• Harass, threaten, defame, or discriminate against any person

• Engage in any form of immigration services fraud (see also "notario" prohibitions under applicable state and federal law)

2.3 System Integrity

• Attempt to reverse engineer, decompile, or extract the Platform's source code, configurations, analytical systems, or methodology

• Use automated tools (bots, scrapers, crawlers) to access the Platform beyond normal usage patterns

• Attempt to circumvent session limits, authentication, or access controls

• Introduce malware, viruses, or other harmful code

• Probe, scan, or test the vulnerability of the Platform without written authorization

2.4 Competitive Misuse

• Use the Platform to develop a competing product or service

• Systematically extract Platform outputs to build a competing knowledge base

• Redistribute, sublicense, or resell Platform access or outputs as a standalone service

2.5 Overloading

• Submit requests designed to consume disproportionate resources

• Share account credentials to exceed tier session limits

3. Session Limits

Each subscription tier includes a defined number of analytical sessions per month. Exceeding your tier limit will result in:

• Notification that you have reached your limit

• Option to purchase additional sessions at the overage rate for your tier

• Throttling of access until the next billing period if no overage is purchased

Session limits are per account, not per user (except for Practice Group, Department, and Enterprise tiers, which specify shared session pools).

4. AI Output Responsibility

You acknowledge that:

• All Platform outputs are AI-generated and may contain errors

• You must independently verify all outputs before any reliance

• You bear sole professional responsibility for all decisions made using Platform outputs

• Stargue bears no liability for decisions, filings, or actions taken based on Platform outputs

5. Reporting Violations

If you become aware of a violation of this AUP, please report it to: abuse@stargue.com

6. Consequences of Violation

Violation of this AUP may result in:

• Warning and request to cease the prohibited activity

• Temporary suspension of Platform access

• Permanent termination of your subscription (without refund for the current period)

• Legal action if the violation causes harm to Stargue or third parties

We will provide reasonable notice before taking action, except where immediate action is necessary to prevent harm or comply with legal obligations.

7. Changes

We may update this AUP from time to time. Changes take effect 30 days after notice.